Beware of share fraud

Fraudsters use persuasive and high-pressure tactics to lure investors into scams, and sometimes imply a connection to the company concerned. Fraudsters can be articulate and appear financially knowledgeable. They have credible websites, testimonials and materials that can be hard to distinguish from the real thing.

If you are called about an investment opportunity, the safest thing to do is hang up.

If you receive any such unsolicited communication please check the company or person contacting you is properly authorised by the Financial Conduct Authority (FCA) before getting involved.

If you are approached by fraudsters please notify the FCA by calling 0800 111 6768 or using the share fraud reporting form on the FCA’s website at

If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040 or online at the FCA’s website at

There are ways that callers can pretend they are not cold calling you. They may refer to a brochure or an email that they have sent you. That is why it is important you know the other tell-tale signs that suggest the investment opportunity is likely to be very risky or a scam.

Callers may do one or more of the following:

  • Make contact unexpectedly about an investment opportunity. This can be a cold call, email, or follow up call after you receive a promotional brochure out of the blue.
  • Apply pressure on you to invest in a time-limited offer, for example, offer you a bonus or discount if you invest before a set date, or say that the opportunity is only available for a short period of time.
  • Downplay the risks to your money, for example talking about how you will own actual assets you may sell yourself if the investment doesn’t work as expected, or using legal jargon to suggest the investment is very safe.
  • Promise tempting returns that sound too good to be true, for example, offer much better interest rates than those offered elsewhere.
  • Call you repeatedly and stay on the phone a long time.
  • Say that they are only making the offer available to you, or even ask you to not tell anyone else about the opportunity.

If you receive a communication from NEX Group plc or from a company endorsed by NEX Group plc and you are unsure if it is legitimate, please contact the NEX Group shareholder helpline on 0371 664 0565 for clarification.